Privacy Policy

We take privacy seriously. Below we describe how Rubylakesuites gathers, processes and protects personal information belonging to guests and people who visit this site.

Last updated: 2026-07-27 · Effective immediately.

1. Who we are

Rubylakesuites ("we", "us", "our") runs the website at https://rubylakesuites.space/. Our registered office is 58 La Croisette, 06400 Cannes, FR. For questions about privacy, write to [email protected].

2. Information we collect

We gather the categories of data listed below:

• Reservation details: name, address, contact information, payment data, dates of stay, dietary and accessibility preferences.
• Communication data: messages you send through our website, email or telephone.
• Website usage: IP address, browser, device, referring page, pages visited, timestamps, anonymised analytics events.
• Cookies and similar technologies: see Section 6 below.

3. How we use information

Personal data is handled solely to deliver and refine our services, which covers:

• To process reservations, payments and to provide the services you book with us.
• To stay in touch about your visit, issue confirmations and reply to questions.
• To meet legal duties (tax records, anti-money-laundering, gaming licence requirements).
• To refine our website and offerings, using aggregated analytics that respect privacy.
• To send marketing messages only when you have clearly agreed; you may opt out whenever you wish.

4. Legal basis (GDPR)

For people in the European Economic Area and the United Kingdom we rely on the legal bases set out in Articles 6(1)(a)-(f) of the General Data Protection Regulation: your consent, performance of a contract, compliance with a legal obligation, and our legitimate interest in operating a secure, reliable website.

5. Sharing of personal data

We never sell personal data. We disclose it solely to: trusted vendors working for us (payment processors, booking systems, IT hosting) under written contracts; public authorities when the law requires it; and successors if the business is reorganised.

6. Cookies

This site places strictly necessary cookies so it can operate. Optional analytics and marketing cookies are set only after you approve them via our cookie banner. You may withdraw consent at any moment by clearing browser storage for this domain.

7. Data retention

We keep reservation and accounting records for as long as tax and gaming-licence rules demand (typically 10 years). Marketing data stays only while your consent is still valid. Server logs are removed within 30 days.

8. Your rights

Where local law allows, you may access, correct, erase, restrict or object to processing of your personal data, and request data portability. To use any of these rights, email [email protected]. You may also file a complaint with your local data protection authority.

9. International transfers

If personal data leaves the European Economic Area, we maintain adequate protection by using Standard Contractual Clauses or comparable safeguards.

10. Children

This website is meant for adults aged 18 and over. We do not knowingly gather personal data from children under 16. If you think such data was submitted, contact us and we will remove it.

11. Changes to this policy

We may revise this policy occasionally. The "Last updated" date near the top of the page shows the current version. Significant updates will be noted on this website.